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More than just a holiday

Clean & Safe

Your safety is of paramount importance to us

By order of the cantonal health office, an obligation to cover the mouth and nose in indoor public spaces in Graubünden is mandatory from the 17th of October 2020. Face masks are respiratory masks, hygiene masks and textile masks which provide adequate protection.

The health and safety of our guests and of our employees is of utmost importance to us. Therefore, all regulations applied by the Federal Office of Public Health are consistently implemented in compliance with their strict guidelines.

If you have experienced symptoms of respiratory disease in the last few days, we would ask you to refrain from staying. Please contact us, if during or after your stay there are symptoms of respiratory disease.

For your well-being and safety, we offer COVID-19 test packages on demand. You can perform the test yourself in your apartment. The costs for the new testing kits are;

COVID-19 test for your own certainty for CHF 50
Notification of the negative result only via an online platform. No written laboratory result.

COVID-19 test with written confirmation CHF 110*
Including written laboratory result, e.g. for entry or exit modalities in certain countries.

*Normal price CHF150

Q & A

rocksresort and Covid-19

Here we have summarised the most important points about Covid-19 for you.

More information about COVID Entry / Arrival in Switzerland can be found here.

Our protection concept
LAAX is ready for winter 20/21

Q & A

All direct bookings with the Weisse Arena Group for the coming winter season include a Covid 19 cancellation guarantee.

Yes. For your well-being and safety, we offer COVID-19 test packages on demand. These are saliva sample PCR tests: gargle with a sodium chloride solution to collect the sample. No nose/throat swab or medical personnel is required. You can perform the test yourself in your apartment.

The costs are;

COVID-19 test for your own certainty for CHF 50
Notification of the negative result only via an online platform. No written laboratory result.

COVID-19 test with written confirmation CHF 110*
Including written laboratory result, e.g. for entry or exit modalities in certain countries.

*Normal price CHF150

Masks are compulsory in all public indoor areas until further notice. This compulsory use of masks also applies to all employees and guests in the hotels and restaurants of the Weisse Arena. We also ask you to keep a minimum distance of 1.5 metres throughout the hotel.

  • Our guidelines as well as the guidelines of the BAG must be observed at all times. We count on your personal responsibility and respect for other guests.
  • If you have symptoms of illness, you should not travel.
  • We recommend the use of electronic payment methods.

  • When entering restaurants and bars are required to wear a mouth-nosecover.
  • As soon as you are seated, the mouth-nose protection can be removed.
  • In general, when the distance of 1.5 metres cannot be maintained, a mouth-nose cover should be worn.
  • In a bar, consumption is only allowed sitting down

In the event of a travel restriction or quarantine ordered by the authorities, the Covid 19 cancellation grant will also apply and our guests will be reimbursed for all services already paid for by the Weisse Arena Group, which he/she is unable to obtain/use, on a pro-rata basis in the form of a voucher valid until 30th April 2022. This is subject to the condition that the booking was made prior to the officially imposed travel restrictions. We advise our guests to take out the travel insurance prior to travel, unless they are already in possession of such insurance.

We ask you to avoid further contact with other people and to inform the reception team by phone if you suspect infection. Unfortunately, a refund is not possible in case of illness. We also recommend that you take an online test to analyze the symptoms and then decide if you need to see a doctor.

Tip: This case is usually also covered by appropriate travel insurance.

In the event of a travel restriction or quarantine ordered by the authorities, the Covid 19 cancellation grant will also apply and the guest will be reimbursed for all services already paid for by the Weisse Arena Group, which he/she is unable to obtain/use, on a pro-rata basis in the form of a voucher valid until 30th April 2022. This is subject to the condition that the booking was made prior to the officially imposed travel restrictions.

What else is new this winter? Take a look at the new Ghost Kitchens