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Clean & Safe

Your safety is of utmost importance to us

The health and safety of our guests and of our employees is of utmost importance to us. For this reason, we have implemented appropriate measures according to the safety concept in accordance with the requirements of the Federal Office of Public Health (BAG) and with the support of HotellerieSuisse.

More information about the Covid-measures (AGB & BGB) as well as to the cancellation guarantee can be found here.

Covid-safety-measures

Q & A

All entrants must present a completed entry form. Please note that the entry form can be filled out 48h before entry at the earliest. In addition, a negative PCR test not older than 72 hours or a rapid antigen test not older than 24 hours is required for persons 16 years and older. This regulation is also valid if the person has a Covid certificate for vaccinated or recovered persons. The hotel/apartment is obliged to check the negative PCR test at check-in. Please show this without being asked.  

There are some exceptions, e.g. for border crossers or travelers from border areas to Switzerland. Further information regarding border areas can be found on the website of the BAG.  

After entry: In Switzerland, persons 16 years and older who have not recovered or been vaccinated must take another PCR test or rapid antigen test between the 4th and 7th day after entry. The test result and the entry form number or a copy of the contact card must be reported to the canton. Have you received a negative test result? Then report this to the canton in the form of a Covid test certificate (covideinreise@san.gr.ch). Have you received a positive test result? Then also report your test result to the canton (covideinreise@san.gr.ch).  

You can see whether the vaccine of your vaccination is approved in Switzerland here. 

The canton has a service point where travelers can check if their vaccine is accepted before entering Switzerland and if a valid vaccination certificate can be converted into a Swiss certificate. The request must be made by the traveler, as all guests in the current pandemic situation must inquire independently about the conditions in the vacation country.  

You can find more information here. 

The certificate conversion costs CHF 30.  

You can find more information here. 

Among others, certificates are mandatory in all restaurants (2G), bars (2G or 2G+), wellness (2G+) & fitness (2G) and indoor for all public events and events with more than 300 people (outside). Guests older than 16 years of age must present a valid certificate and ID. If no certificate can be shown, entry will not be allowed. 

Yes, where certificates are required, masks are required. Exceptions are family and friends in the hotel room/apartment or the restaurant table. The mask obligation also applies to vaccinated or recovered persons. Where the mask cannot be worn (e.g.: wellness area) or where consumption is not possible in a seated position, such as in discos and bars, only vaccinated and recovered persons are permitted who also show a negative test result. People who have not been vaccinated, booster vaccinated or recovered for more than four months are exempt from this testing requirement – as are young people up to the age of 16. 

Masks are mandatory (from the age of 12) in public transport (gondolas and cable cars), in the check-in area of the signinahotel and in all areas where 2G applies (e.g.: restaurants). In the restaurant, the mask can be removed while eating. As soon as you leave the table, you have to wear a mask (e.g.: going to the buffet or to the toilet). 

Yes, you can check in at the signinahotel and rocksresort without a certificate. Please note that when visiting a restaurant (e.g.: breakfast) a 2G certificate is required. You have the possibility to have breakfast in your room (signinahotel) or to use the take away or delivery service by appointment. 

Access is only allowed to persons who are vaccinated, recovered or tested.   

Access is only allowed to people who are vaccinated or recovered.  

Access is only allowed to persons who have been vaccinated or have recovered and also have a negative test result. Persons who have been vaccinated, boostered or recovered no longer than 4 months ago are exempt from this testing requirement – as are young people up to 16 years of age. 

Yes, from Sunday, 19.12.21 there is a test center at the rocksresort in the house Diva. The antigen rapid test is free of charge for people insured in Switzerland. Guests from abroad (without insurance card from Switzerland) pay the amount of CHF 52. 

  

The opening hours are as following:   

Monday-Sunday: 08.00 a. m. – 10.00 a. m. / 3.00 p. m. – 8.00 p. m.  

No pre-registration required. 

The rapid antigen test is valid for 24 hours from the time the sample is taken. 

On mountain lifts, masks are mandatory in indoor areas and gondola halls, as well as on gondola and aerial cable cars. Persons under the age of 12 are not required to wear a mask. Masks are not required in queuing situations, provided that a distance of 1.5 meters can be maintained.